Penelitian Dosen

EFEK MODERASI DUKUNGAN SOSIAL DALAM HUBUNGAN FAKTOR-FAKTOR YANG MEMPENGARUHI KONFLIK PEKERJAAN-KELUARGA (Studi pada Bank BRI Kanwil Jateng & DIY)

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: ., 2013

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Indonesia

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stressors, social support, work-family conflict.

Özel Detaylı Bilgi

EFEK MODERASI DUKUNGAN SOSIAL DALAM HUBUNGAN FAKTOR-FAKTOR YANG MEMPENGARUHI KONFLIK PEKERJAAN-KELUARGA Tristiana Rijanti tristiana.rijanti@yahoo.com Sih Darmi Astuti astuti_sda@yahoo.com Fakultas Ekonomi Unisbank Semarang Abstract This study is a replication of a study conducted by Luk and Shaffer (2005), entitled "Work and Family domain stressors and support: within and cross domain Influences on work family conflict". What distinguishes the earlier study was on the factors that influence the occurrence of work-family conflict, and on the level of analysis in work-family conflict itself is more detail on the dimensions. The survey was conducted on employees BRI (Bank Rakyat Indonesia) office of Central Java and Yogyakarta Special region. Data were collected by survey of 400 questionnaires distributed, only 333 were returned, and the number of 300 questionnaires that can be analyzed. The sampling technique used is purposive and convenience sampling. Validity and reliability of the instrument made before data.alat analysis is regression analysis used hierarchical. Studies show that the factors that affect work-family conflict is the role of excess burden and family demands, while role ambiguity and role conflict was not found to affect the work-family conflict. Supervisor support and family-friendly policies do not moderate this relationship, while peer support and family support was found to moderate this relationship. Another finding is that the most powerful family support moderates the relationship between family demands on work-family conflict is based on behavior, whereas coworker support was found to moderate the relationship between excess weight to the role of work-family conflict as a whole. Keywords: stressors, social support, work-family conflict. Penelitian ini merupakan replikasi dari studi yang dilakukan oleh Luk dan Shaffer (

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